Business Tips

Essential communication tips for real estate agents

Real estate can be a 24/7 job. Between weekend showings, coordinating offers, and closing deals, the sales process rarely falls into a normal 9-to-5 schedule. Since real estate agents don’t work traditional hours, it’s important to separate business and personal communications to maintain some semblance of a work-life balance. Having a dedicated work number from Sideline is the easiest way to create this separation.

Here are some tips from real estate agent and Sideline customer, Sean Walsh, for using Sideline to separate work and personal communications.

Choose a local number to look local

After deciding to get a 2nd number for your phone to keep your work and personal communications separate, you’ll need to decide on what that second number will be. Sideline allows you to choose a second phone number with whatever area code you’d like. You might have a decades-old personal number on your phone with an area code reflecting where you grew up or went to school, not where you now live and work. With Sideline, you can pick a number with an area code that matches your local market. If clients recognize you’re a local when seeing your phone number on one of your signs, they’re more likely to trust that you’re knowledgeable about the area.

Use unique ringtones for your Sideline number

With real estate, you never know when a client is going to call or when another business matter will require your attention. You need to distinguish between personal and business calls so you know which to answer immediately and which can wait. Having a 2nd number, with its own unique ringtone can be a game-changer. It gives you the ability to go about your day, run errands, spend time with family and friends, and know that when business comes up, that Sideline tone will let you know it’s time to switch gears and put on your game face.

Set up Auto-Reply

When you’re running around and meeting clients, Auto-Reply is extremely helpful. Auto-Reply responds to missed calls or texts with a templated text response. It allows you to go about your day without being glued to your phone. Plus, it lets clients know that even though you missed their call, you will get back to them shortly.

Get your communication organized

When you use Sideline, all your business calls and texts—and client and listing information—is easily accessible in one place. You don’t have to waste time searching through your personal inbox to find texts from your clients, the important messages that help you run your business and make money.

A combined call and text conversation history makes it easy to see in a glance your complete communication history without having to switch between apps and inboxes to piece together a comprehensive understanding of when you last reached out to a client, whether by text or call.


If you’re looking for more tips to help your real estate business, check out some of our other blogs.


Get Featured!

We’re always looking for new professionals to feature throughout our website and blog. If you are a Sideline user and want to share your story, fill out the form below for a chance to have your business featured!

As always, follow us on Facebook, Instagram, and Twitter to keep up
with everything that’s happening in the Sideline community.